Network Theatre

For Free or On the Door Only events, there is no need to book in advance, just come along at the advertised time.

For Ticketed events see the event details for prices - advance booking is advised, but tickets may be available on the door.

How do I book advance tickets?

All Network Theatre Company advance ticket sales are handled online by TicketSource, who manage the taking of payments and issuing of e-tickets. Tickets normally go on sale a few weeks before the event, and online sales will close shortly before the event, so book early to avoid disappointment - our shows often sell-out

There is NO booking fee added. The TicketSource website provides more information about the purchase process.

Visiting companies may have different ticketing arrangements – please refer to the What's On details for more information.

Are seats numbered and reserved?

All seats are unreserved and we start promptly, so do come early, making sure you know how to find us. Most events have a bar available before the show (as well as at the interval and afterwards). Latecomers may have to wait for a break, or be denied entry. We cannot give any refunds.

What’s an e-ticket?

TicketSource will issue an e-ticket through their website, by e-mail or by text message, which will have a booking confirmation number. You will need to bring this e-ticket with you (e.g. on your phone or as a print-out) to gain admission. Treat the e-ticket as you would cash. We are located in a secure area of Waterloo Station so please bring your e-ticket to show to Security to gain admission.

I have lost the e-mail/text/printout of my e-ticket with the booking confirmation number. What should I do?

If you cannot find the original message from your booking with TicketSource (maybe it’s in your “trash” folder?), or you cannot obtain another copy from TicketSource, and you don’t have a note of the booking confirmation number, please ensure you arrive at the theatre as soon as the doors open for the event. We should be able to admit you if you can prove who you are and correctly answer some confirmation questions about the booking.

Please can I swap my tickets for another night as I can't make it?

Normally tickets are non-refundable / non-exchangeable. While we are unable to refund tickets, we will endeavour to change them to another date/time for you subject to availability and sufficient notice. Please e-mail our box office as described for other queries below.

Alternatively, you can pass the tickets on to someone else to use.

Will there be any tickets on the door?

We usually have a handful of seats that are not booked online and sometimes have returns too. It is completely your judgement call as to whether or not to come down and try and get a ticket. If you do, come early as soon as the doors open and it's first come, first served.

I still have a query – what should I do?

If the information above does not answer your query, you can contact our box office by e-mailing tickets@networktheatre.org. Note that this service is operated by volunteers who have day jobs so there may be a delay in responding and we thank you for your patience. If your query is addressed by the answers above we will not normally provide an individual response.

If your enquiry is not related to tickets please see Contact for our other contact details.